"If you want users are thinking, be anxious user's urgent needs" and as quickly as possible to resolve the user's worries. Establish a full-service awareness at different levels for the different needs of different users to provide more comprehensive services.

Putiantong Performance: National network of technical services: at any place of Putiantong the product fails, rely on the warranty card to the nearest service Putiantong any network access to a service station maintenance services. Advisory services free of charge for life: where to buy Putiantong users can enjoy the free counseling services for life. To provide online technical support: INTERNET take full advantage of fast network and a variety of software to download the text of the transmission characteristics can provide you with the quickest and most convenient web-based technical services. Regular visits to customers: regular visits to companies to inquire about usage, as reflected in the quality of the user or application issues, with the exception of an immediate solution to users outside and timely feedback on product quality advice and services to enhance communication between users and companies.

Putiantong Promise: All non-matching machine Putiantong purchased products are free of charge for one year warranty. Three months does not affect the appearance and packaging to drive sales of the fault can choose to repair or replacement (except for man-made factors). Whole range of warranty and warranty provisions
(1) presented by the Annex random data, such as headset, CD-ROMs, floppy disks, books, etc., are not within the scope of a warranty. However, the above-mentioned disc if there is not an error, such as load or load disc quality issues, from the date of the sale within 7 days will be replaced free of charge.
(2) outside the warranty products, Putiantong by after the service station maintenance machines (components) from the user when the delivery date, three months warranty on repair parts. After sales service network of spare parts and upgrade components from the date of sale, six months warranty on parts.
(3) Putiantong in addition to commitment to the above-mentioned warranty service, without any other security, the user data should be backed up, Putiantong is only responsible for the applicable law required the State must assume responsibility in case of the following circumstances, the warranty expired on its own.
A. Due to their own transport, demolition, or in a non-special units of the Company to repair, alteration, failure caused by decomposition and damage;
B. Abnormal voltage due to improper operation or lead to failure or malfunctioning machine;
C. Due to force majeure, natural disasters and the damage caused by the fault;
D. Connect with other equipment due to failures;
E. Consumers as a result of the use of maintenance, custody and other man-made causes undue damage;
F. Machinery damage caused by the virus;
G. No warranty certificate and valid proof of purchase invoice or the;
H. Certificate does not guarantee or altered;
I. The use of non-standard or non-genuine or non-public offering of software products that caused damage.
On the above situation, Putiantong service station can provide paid services, the service network must be in accordance with the Putiantong standardized charges and services provided by service norms.